Customer Service Specialist

Engineered Polymer Solutions   Marengo, IL   Full-time     Call Center / Customer Service
Posted on March 18, 2024

CUSTOMER SERVICE SPECIALIST
Engineered Polymer Solutions - Marengo

Builds customer relationships and serves as a liaison between sales, assists with orders. Responds to a wide scope of inquiries and/or complaints regarding the organization's products and/or services, pricing, delivery dates, adjustments to invoices/orders, and other account management questions. Very strong in communication skills, proficient in Microsoft Office app., self-motivated, and works well in a team environment.  

Detailed oriented and at least two years experience in customer service is required, degree preferred.  

Email resume to:  kkeefer@eps-materials.com

 

 

 

 

 

 

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About Us

Engineered Polymer Solutions and Color Corporation of America provide performance based resins and colorants specifically designed for the architectural, industrial, construction and adhesive markets. We are committed to understanding the needs of our customers and helping them succeed. With a personalized approach, innovative technology and exceptional technical service, we make doing business easy.

 

The EPS mission is to be the best manufacturer of coatings intermediates in the world as judged by our customers, our shareholders, our employees, our vendors and the communities in which we operate.

We execute based on three key principles:

  • Customer Focus
  • Continuous Improvement
  • Commitment

Providing complete customer satisfaction, safe products for our customers and a safe environment for our employees and the communities in which we operate is essential to our mission.